This article first appeared on Insights Association Website.
Sometimes, it’s the little things that have the biggest impact.
A few years ago, I was on a screening call with one of our regular panelists, a pharmacy director, and soon sensed something was wrong. His replies were brisk and his voice sounded tight. When I asked how he was doing, the story spilled out: he was developing a new service for long-term care facilities and between that project and demands on his professional and personal time, he was totally stressed out.
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